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Privacy Policy

Privacy Policy

Joy With Shannon — Shannon Butt**

Last Updated: 11/20/2025

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Joy With Shannon (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding the personal information you share with us online and in person. This Privacy Policy explains what information we collect, how we use it, how we store it, and the rights you have regarding your personal data.

By using our website, booking services, or communicating with us in any form, you consent to the practices described in this policy.

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1. Scope of This Policy

This Privacy Policy applies to all interactions with Joy With Shannon, including:

  • Use of our website (built and hosted on Wix)

  • Contact forms and sign-ups

  • Email, phone, or direct message communications

  • Online bookings, payments, and invoicing

  • In-person sessions, classes, workshops, or events

  • Intake forms, personal disclosures, and sensitive information shared during sessions

  • Any other information collected in connection with our services

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2. Information We Collect

We collect the following types of information:

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A. Personal Identification Information

This includes information you voluntarily provide, such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Emergency contact information

  • Age (if applicable)

  • Session notes or personal preferences related to your services

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B. Sensitive Personal Information

Depending on the service, you may share information such as:

  • Emotional wellbeing details

  • Experiences related to sobriety, recovery, or mental health support

  • Nervous system and stress-related information

  • Spiritual or personal beliefs

  • Support needs for peer mentorship

  • Information discussed during sessions, classes, or mentorship

This information is treated as strictly confidential.

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C. Payment Information

We do not store full payment card details.
Payments may be processed through:

  • Wix Payments

  • PayPal

  • EMT (Email Money Transfer)

  • Third-party processors integrated with Wix

Each processor has its own secure, encrypted systems and privacy policies.

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D. Automatically Collected Information (via Wix)

Wix automatically collects standard website data, such as:

  • IP address

  • Browser type

  • Device information

  • Cookies

  • Pages viewed

  • Referring URLs

  • Time spent on pages

This information helps improve site performance, security, and user experience.

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3. How Your Information Is Used

We use your information to:

  • Provide the services you request

  • Manage bookings, communications, and follow-up

  • Deliver meditations, newsletters, or updates (if you subscribe)

  • Support your wellbeing and safety during sessions

  • Personalize your experience

  • Improve website functionality and user experience

  • Process payments and send invoices

  • Communicate changes, cancellations, or updates to services

  • Maintain accurate business records

Sensitive information shared during sessions is used only to support your personal experience and is never used for marketing.

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4. Confidentiality of Session Information

All personal and sensitive information shared during:

  • Energy Alignment Sessions

  • Peer Support Meetings

  • Sobriety Support

  • Yoga classes

  • Mentorship

  • Workshops

  • One-on-one conversations

  • Email or message exchanges

…is kept strictly confidential unless:

  1. You provide explicit written consent to share it, or

  2. We are legally required to disclose information to protect your safety or the safety of others.

Session notes, if taken, are securely stored and never shared externally.

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5. How We Store and Protect Your Information

Your information may be stored through:

  • Secure Wix servers

  • Encrypted email

  • Password-protected files

  • Secure third-party systems for bookings or payments

Wix uses industry-standard security measures, including:

  • Encrypted servers

  • Secure data centres

  • Regular network monitoring

  • SSL certificates

We take reasonable physical and digital precautions to protect your information from loss, misuse, or unauthorized access.

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6. Sharing of Information

We do not sell, rent, or trade your personal information.

Information may be shared only in the following limited situations:

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A. Service Providers

We may share limited information with third-party providers who support our business, such as:

  • Wix (hosting, forms, analytics)

  • Payment processors (Wix Payments, PayPal, etc.)

  • Email marketing tools (if used)

These providers have access only to the information required to perform their tasks securely.

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B. Legal Requirements & Safety

Information may be disclosed if required to:

  • Comply with legal obligations

  • Respond to government or law enforcement requests

  • Prevent serious harm to yourself or others

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7. Cookies and Tracking Technologies

The Wix platform uses cookies and tracking tools to:

  • Analyze site traffic

  • Improve website performance

  • Improve user experience

  • Maintain security features

You may control cookies through your browser settings.

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8. Payments and Financial Information

Payments made through the website are processed through secure, encrypted platforms.
We do not receive or store your full credit card information.

If you pay by EMT, your bank may collect information according to its own policies.

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9. Your Rights

Depending on your location, you have the right to:

  • Access your personal information

  • Request corrections to your data

  • Request deletion of your information

  • Withdraw consent for marketing communications

  • Request clarification about how your data is used

  • Request that we restrict certain types of processing

To exercise your rights, contact Fill out our contact form.

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10. Data Retention

We retain your information only as long as needed for:

  • Providing ongoing services

  • Legal record-keeping requirements

  • Tax and business reporting obligations

Sensitive session information is retained only as long as necessary for your care.

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11. Links to Other Websites

Our website may contain links to third-party platforms (for example, booking systems or meditation hosting platforms).
This Privacy Policy does not apply to those external sites.
Please review their policies before submitting information.

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12. Children’s Privacy

Our services are not directed to individuals under 18 without parental consent.
We do not knowingly collect personal information from minors without appropriate permission.

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13. Changes to This Policy

We may update this Privacy Policy at any time.
Updated versions will be posted on this page with a revised “Last Updated” date.

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14. Contact Information

For questions, concerns, or to request access to your information, please Fill out our contact form.

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